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ORIGINAL SPARE PARTS

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SITE MANAGEMENT

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PLANT OPTIMIZATION

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COMPREHENSIVE SERVICE CONCEPT

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TRAINING OF CUSTOMER`S STAFF

SERVICE & SPARE PARTS

To ensure the long-term competitiveness of our customers’ systems, we have a dedicated expert service team. You can always rely on Zeppelin to provide a first-class service, throughout the system construction phase and beyond.

 

Unique service for unique systems

We take on installation and commissioning of systems worldwide. We also train our customers’ employees, from comprehensive training on process flows and proper maintenance, to safe operation of control systems;we can even assist customers in developing safety standards. And of course we do perform maintenance work, inspections and repairs, and offer a spare parts delivery service.

An in-depth understanding of processes and technical requirements: That’s how we offer maximum added value when it comes to after-sales service, and by helping our customers to effectively achieve their goals.

Only original spare parts are used in our servicing,as this is the only way we can meet our own quality standards, as well as those of our customers. Wherever our customer is – Saudi Arabia, India, Singapore, or elsewhere – our service is available worldwide at all times, and is always provided in the context of appropriate intercultural awareness. 

We provide comprehensive support, and guarantee that each system meets its set requirements in every detail.

Refurbishing is a major element of optimizing systems. The modification of systems to meet current and future needs, coupled with increased efficiency and productivity and reduced running costs, are the requirements of a profitable refurbishment concept.

Remote Service is recommended to establish maximum system availability. It covers performance parameters such as comprehensive remote diagnostics, reactive troubleshooting via  VPN, and web and software updates. Professionally delivered remote service is often more cost-effective and quicker than on-site service.

 

OUR PORTFOLIO IS BUILT ON FIVE MAIN PILLARS

SITE
MANAGEMENT

  • Planning and coordination of site operations
  • Assembly and commissioning of production and processing plants
  • Site management and super vision of assembly
  • Manufacturing of silos and vessels on site
     

 

 

ORIGINAL SPARE PARTS

  • Standardized maintenance kits
  • Individual offers for spare parts
  • Individual supply with in­stock spare parts
     

 

 

COMPREHENSIVE  SERVICE CONCEPT

  • Consulting for plant optimization and spare parts stocking
  • Inspection contracts
  • Maintenance contracts
  • Repairs
  • Worldwide customer service points
     

 

 

TRAINING OF   CUSTOMER`S STAFF

  • Basics
  • Commissioning of Zeppelin plants and components
  • Maintenance and  inspections
  • Control technology  and E/I&C
  • Operator training at  regular intervals
  • Customized training
  • In­house training
     

 

 

PLANT OPTIMIZATION

  • Modification of existing plants
  • Revamping
  • Debottlenecking
  • Modernization of existing plants
     

 

 

NON FOOD

Friedrichshafen

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Service Line

Tel.: +49 7541 202 1250 
Fax: +49 7541 202 1276 
Email: zsd-fri-service@zeppelin.com

 
Spare parts

Tel.: +49 7541 202 1555
Fax: +49 7541 202 1276 
Email: zsd-fri-parts@zeppelin.com
Monday to Thursday 7 a.m. to 5 p.m., Friday 7 a.m. to 4 p.m.

FOOD

Rödermark

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Service line

Tel.: +49 6074 691 2250 
Fax: +49 6074 691 2333
Email: zsd-rod-service@zeppelin.com
Hotline: Monday to Sunday 7 a.m. to 10 p.m.

Spare parts

Tel.: +49 6074 691 2555 
Fax: +49 6074 691 2409
Email: zsd-rod-parts@zeppelin.com
Monday to Thursday 7 a.m. to 5 p.m., Friday 7 a.m. to 4 p.m.

MIXING

Kassel

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Service line and spare parts

Tel.: +49 561 801 6740
Fax: +49 561 801 5930
Email: zsd-kas-service@zeppelin.com zsd-kas-service@zeppelin.com


Download brochures

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Customer service

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Silo systems

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Inspection