Zeppelin receives Caterpillar Global Dealer Excellence Award for the third time in 2018. Special recognition for services in the Czech Republic and Slovak Republic
Caterpillar CEO Jim Umpleby and Caterpillar Group President Bob De Lange named the Zeppelin Group as the best Caterpillar dealer in Europe, at the Caterpillar Global Dealer Excellence Award 2018 ceremony. There was a special acknowledgment of Zeppelin’s services in the Czech and Slovak Republics.
Michael Heidemann, Vice Chairman of the Management Board of Zeppelin GmbH, accepted the award as Europe’s best Caterpillar dealer on behalf of the Zeppelin Group, at the ceremony in the Vienna Hofburg on July 18, 2018. The company’s achievements in the Czech and Slovak Republics were singled out for particular recognition; Zeppelin gained additional market share in these areas and set itself apart from the competition by providing excellent service.
“It is a great honor for me to bring home the award for Zeppelin as Europe’s best Caterpillar dealer for the third time. Our employees’ focus on solutions and their passion are key elements of our success,” Michael Heidemann enthuses. “We have successfully translated the strategy that we developed jointly with Caterpillar into targets and numbers.”
Caterpillar introduced the award in 2013, and presents it in recognition of its best sales and service partners worldwide. The winner is decided based on partners’ achievements in terms of market share, profitability and customer satisfaction. Zeppelin also received the coveted award in Mexico in 2013 and in Dubai in 2015.